Terms and Conditions

Last Updated: November 3, 2025

1. Acceptance of Terms

By accessing or using any mobile applications or services provided by Jacaranda Labs LTD EOOD ("Jacaranda Labs," "we," "us," or "our"), you agree to be bound by these Terms of Service.

Users must be at least 13 years old (16 in EEA), possess legal capacity, comply with applicable laws, and have authority to bind organizations if applicable.

2. Account Registration

2.1 Account Creation

Users must provide accurate information, maintain security, and accept responsibility for all activities under your account. They should notify the company of unauthorized access immediately.

2.2 Account Termination

The company reserves termination rights for violations or fraudulent activity.

3. License to Use Services

3.1 Grant of License

Limited, non-exclusive license granted for personal, non-commercial use on owned devices.

3.2 License Restrictions

Prohibited activities include:

  • Copying, reverse engineering, or sublicensing
  • Removing proprietary notices
  • Illegal use
  • Server interference
  • Unauthorized access attempts
  • Use automated systems or software to extract data

4. User Content

4.1 Your Content

Users retain ownership but grant the company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license for use and distribution.

4.2 Content Standards

Content must not:

  • Violate laws or infringe rights
  • Contain harmful material, malware, spam, impersonation, or false information

4.3 Content Removal

The company may remove violating content without prior notice.

5. Intellectual Property Rights

5.1 Our Rights

All services and content are protected by intellectual property laws.

5.2 Trademarks

Unauthorized use of company names, logos, and marks is prohibited.

5.3 Copyright Infringement

Claims should be directed to legal [at] jacarandalabs [dot] eu with specific documentation.

6. Privacy

Your use of our apps is also governed by our Privacy Policy. Users must review the Privacy Policy for data practices.

7. Purchases and Payments

7.1 In-App Purchases

Users authorize charges for accurate payment information provided.

7.2 Subscriptions

Subscriptions auto-renew unless canceled. No refunds for partial subscription periods.

7.3 Refund Policy

All purchases are final and non-refundable except as required by law.

8. Third-Party Services

The company disclaims responsibility for third-party availability, content, and privacy practices.

9. Disclaimers

9.1 As-Is Basis

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

9.2 No Guarantee

No warranty regarding uninterrupted service, security, error-free operation, or accuracy.

10. Limitation of Liability

The company limits liability to indirect/consequential damages and caps total liability at amounts paid in twelve months or $100, whichever is greater.

To the maximum extent permitted by law, Jacaranda Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our apps.

11. Indemnification

Users must defend and indemnify the company against claims arising from their violations, content, use, or legal breaches.

12. Governing Law and Dispute Resolution

12.1 Governing Law

Bulgarian and EU law applies. These Terms of Service are governed by the laws of Bulgaria and the European Union.

12.2 Dispute Resolution

Disputes follow good faith negotiation, then binding arbitration through Bulgarian Chamber of Commerce in Sofia, using English.

12.3 Exceptions

Either party may seek injunctive relief in competent courts.

13. Changes to Terms

Material modifications are posted and notified via app or email. Continued use indicates acceptance.

14. General Provisions

14.1 Entire Agreement

These terms constitute the complete agreement.

14.2 Severability

Invalid provisions don't affect remaining terms.

14.3 Waiver

Non-enforcement doesn't constitute waiver of future claims.

14.4 Assignment

Users cannot assign without consent; the company may assign freely.

14.5 Force Majeure

The company isn't liable for delays from circumstances beyond our reasonable control.

15. App Store Additional Terms

15.1 Apple App Store

Apple is a third-party beneficiary but assumes no obligations.

15.2 Google Play Store

Google Play's terms apply alongside these terms.

16. Contact Information

Legal inquiries directed to legal [at] jacarandalabs [dot] eu.

Jacaranda Labs LTD EOOD
Boulevard Cherni vrah 41D
1407 Sofia
Bulgaria

Email: hello [at] jacarandalabs [dot] eu
Legal: legal [at] jacarandalabs [dot] eu

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